FCA investigation underway
Bought a car on finance? You could be owed thousands.
Millions of PCP and hire purchase agreements were mis-sold through hidden commissions. We find your agreements and connect you with a specialist law firm — no win, no fee.
FCA regulated
No win, no fee
2 minutes to check
Why us
Why Choose Charterhouse Claims ?
We combine legal expertise with a client-first approach to get you the best possible outcome — completely free to start.
01
Proven Expertise
With over a decade of experience in financial services, our team has successfully helped numerous clients recover compensation for a wide range of mis-sold financial products.
02
Client Centered Approach
Your needs and concerns are our top priority. We take the time to understand your unique situation and work diligently to ensure you receive the compensation you deserve.
03
Dedicated Professionals
Our team of skilled professionals, based at our Head Office in Manchester, is committed to delivering exceptional service and support throughout the entire claims process.
04
Trust and Integrity
Since 2010, many UK consumers have placed their trust in us. We pride ourselves on our integrity, transparency, and commitment to achieving the best possible outcomes for our clients.
How it works
Simple, fast, and completely free to start
2 min
to check your eligibility
£0
upfront — no win, no fee
4.9 ★
average customer rating
1
We find your agreements
Answer a few quick questions. We run a soft credit check — invisible to lenders, zero impact on your score — to identify any PCP or hire purchase agreements in your name. It takes under 2 minutes.
2
Matched to a specialist law firm
We pass your details to an SRA-regulated law firm that specialises in PCP mis-selling claims. They'll reach out directly to confirm the next steps and answer your questions.
3
The firm investigates your case
Your law firm writes to the lender and requests full disclosure of commission arrangements. They build your case and handle all communications on your behalf — no effort required from you.
4
You get compensated
If your claim succeeds, compensation is paid directly to you. A success fee is deducted only on a win — if your claim doesn't succeed, there is absolutely nothing to pay.
Common questions
Everything you need to know
All answers in one place — no jargon, no small print surprises.
01
Will this affect my credit score?
No. We use a soft credit search to find your agreements. Soft searches are completely invisible to lenders and have zero impact on your credit score.
02
How much does it cost?
Nothing upfront, ever. Our law firm partners work on a no win, no fee basis. A success fee is only charged if your claim wins — fully explained before you proceed.
03
Can I claim if I've already paid off my finance?
Yes. You can claim whether your agreement is active or fully settled. What matters is the date the agreement was taken out, not when it ended.
04
How long does the process take?
Checking your agreements takes under 2 minutes. The full claims process typically takes several months as the FCA investigation progresses — most claims are expected to resolve through a redress scheme.
05
Do I need to use a claims management company?
No — you can contact your lender directly or use the Financial Ombudsman for free. We offer a convenient managed service for those who prefer specialist help.
Charterhouse Claims is a claims management company. You do not need to use a Claims Management Company to make a complaint. You can claim directly yourself for free to your lender, via the Financial Ombudsman or through the statutory compensation scheme.
Limited time
Don't miss the deadline.
The FCA claims window has a time limit. Check your agreements today — it's free and takes 2 minutes.
FCA regulated · Ref 832999
No win, no fee
SRA-regulated law firms